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When will my posts go out?Eager to see your social media content being posted on your social channels? Here's how you can check when your next content will be posted. If you're a trial customer with us we create 7 posts for you in 3 working days, after you move to your first month with us, our team typically creates your first month of content within 3 working days. There is a small gap from being a trial customer to a full customer.
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Why aren't my posts going out?If your Schedult posts aren't going out, we're here to help. Firstly we need to troubleshoot why your posts might not be being sent, we suggest working through this list first to see if you can quickly resolve it. Otherwise you can reach out to our team who can also look into it and help get your posts up and running as fast as possible. Check why your posts aren't going out Do you have a failed payment on file?
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How do I see my posts?Want to see your Schedult posts that have been created for you? Here's how you can do that. Visit your connected social media channels to see live posts Go to your Schedult dashboard to see a list of Scheduled or Planned posts In your Schedult dashboard, in the left-hand column click 'Sent' and there you'll find a list of posted social media posts. Don't see anything on your page or in your scheduled section?
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How do I connect and see my connected social profiles?Schedult is a done-for-you service, meaning we do it all from start to finish. In order for us to keep your social media content going out, we need you to connect your social media profiles. Don't worry, we never have any access to any of your personal details as you simply link your profiles with our scheduling provider. How do I connect my profiles? If you're connecting your profiles for the first time, you would have connected them at signup.